Omoonla

Shipping Information

We offer fast, secure shipping worldwide with tracking on all orders. Most orders ship within 1-2 business days and arrive within 3-7 business days.

Shipping Rates & Delivery Times

Domestic Shipping (United States)

Free shipping on orders over $75

Standard Shipping (5-7 business days)Free on orders $75+
Standard Shipping (5-7 business days)$8.95
Express Shipping (2-3 business days)$19.95
Overnight Shipping (1 business day)$39.95
Same-Day Delivery (Select areas)$49.95

International Shipping

Duties and taxes may apply

Canada (5-10 business days)$15.95
Europe (7-14 business days)$25.95
Asia Pacific (10-21 business days)$29.95
Rest of World (14-28 business days)$35.95

Shipping Methods

Standard Shipping

  • Delivery Time: 5-7 business days
  • Tracking: Included
  • Insurance: Up to $100 included
  • Signature Required: No

Express Shipping

  • Delivery Time: 2-3 business days
  • Tracking: Included with updates
  • Insurance: Up to $500 included
  • Signature Required: Yes

Overnight Shipping

  • Delivery Time: 1 business day
  • Tracking: Real-time tracking
  • Insurance: Up to $1,000 included
  • Signature Required: Yes

Special Shipping Services

Gift Wrapping

Available for an additional $5.95

Includes premium gift box and ribbon

Perfect for special occasions

Signature Confirmation

All orders over $100 automatically include signature confirmation to ensure secure delivery. You can also request signature confirmation for orders under $100 for an additional fee.

Gift Messages

Include a personal gift message with your order at no additional cost. Messages are printed on premium cardstock and included with your gift.

Order Processing

Most orders are processed and shipped within 1-2 business days. Custom and personalized items may take 3-5 business days to process before shipping.

Processing Times

  • In-Stock Items: 1-2 business days
  • Custom Jewelry: 3-5 business days
  • Personalized Items: 2-3 business days
  • Rush Orders: Same day (by 2 PM EST)

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can track your package in real-time using our tracking tool or directly with the shipping carrier.

Shipping Restrictions

Some items may be restricted for international shipping due to local regulations or customs restrictions. We will contact you if any items in your order cannot be shipped to your location.

Delivery Issues

If you experience any delivery issues, please contact our customer service team immediately. We work with our shipping partners to resolve any problems quickly.

Questions?

If you have any questions about shipping, delivery times, or special shipping requests, please contact our customer service team:

  • Email: shipping@omoonla.com
  • Phone: 1-800-OMOONLA-1
  • Live Chat: Available on our website

Last Updated: December 2024